Usually, all cancelations require a 24 hour cancelation notice however, life isn’t always as straight forward. Send an email the moment you are aware and the Prime Nexus will do their best to accommodate the situation.

Training is always better when it is with the people we love, as such there is no extra cost incurred for tag teaming your PT session.

For those who have fixed date, a notice and proof is needed in writing and a freeze will be add to the account.

The remaining PT/Massage credit you have will be re calculate to an online training platform and adjusted accordingly.